Job Description

Job Description

If you are a licensed Optician who believes being a great Optician is much more than selling glasses - someone who listens, pays attention to the little things, and genuinely loves seeing patients thrilled with you, their experience and their new eyewear - we would love to meet you. Technical knowledge can be taught. Genuinely caring about people and going beyond what is expected is a measure of character, and that is what I am looking for in an Optician.

Job Requirements

• A Massachusetts Licensed Optician in good standing.
• NCLE Certified: You must be able to fit contact lenses, evaluate their fit on a slit lamp, train for insertion and removal.
• Professional and dependable.
• Honest, respectful and committed to doing what's right for the patient.
• Strong team player who's willing and able to help wherever needed, including answering phones and performing screenings when necessary.
• Knowledgeable about ophthalmic lenses, frame fitting, measurements, prism, prescription analysis, adjustments and troubleshooting.
• Must be able to analyze prescriptions, listen to patient's needs and wants to determine the best lens for the patient.
• Able to fabricate lenses and do lab work accurately, including drilled rimless.
• Highly attentive to detail.
• Warm, personable, compassionate and approachable.
• Excellent listener and communicator.
• Comfortable educating patients and making recommendations.
• Someone who takes pride in their work and is willing to continually learn.
• Business casual dress and proper personal hygiene are a must.

Job Responsibilities

• Always provide a warm, welcoming and highly personalized patient experience
• Listen carefully to each patient, ask thoughtful questions to understand their visual needs, lifestyle, occupation, hobbies and personal preferences.
• Educate patients about lens designs, materials, coatings and other options in a way that's easy to understand.
• Assist patients in frame selection while considering fit, comfort, prescription requirements, lifestyle and personal style.
• Ensure eyewear is properly fitted and adjusted before taking accurate measurements.
• Check completed eyewear for accuracy, quality and fit before dispensing.
• Develop genuine relationships with patients that encourage trust, loyalty and long term retention.
• Work collaboratively with our optometrist and staff.

Benefits

• Competitive base pay $30-37+ Potentially higher for an exceptional candidate.
• Quarterly Performance Bonus opportunity.
• Continuing education/licensure and professional development support.
• Generous employee eyewear benefit and family discounts.
• Paid Vacation/PTO, sick time and paid holidays.
• Opportunity to become an important part of a growing independent practice where exceptional patient care is recognized and rewarded.

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