Airport Customer Service Supervisor & Team Lead Job at Southwest Airlines, San Jose, CA

  • Southwest Airlines
  • San Jose, CA

Job Description

Southwest Airlines is seeking a Supervisor Customer Service in California to lead Customer Service Agents, Operations Agents, and Skycaps. You will ensure safe, on-time service, resolve customer issues, and communicate updates to the team. The role requires coordinating across departments to maintain flight schedule and customer satisfaction. Responsibilities include staffing, shift planning, and performance monitoring, with emphasis on safety, compliance, and a customer-first approach. #J-18808-Ljbffr

Job Tags

Shift work

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